To sign in to your customer account, click Sign In
on the menu bar and enter your e-mail address and
password. If you do not have an account, please click
Register on the menu bar.
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To sign out of your customer account, click Sign Out
on the menu bar and you will return to the Sign In screen.
If Sign Out does not appear on the menu bar, then
you are not currently signed in to the site.
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If you have forgotten your password, click Sign In
on the menu bar to access the Sign In screen. At the
bottom of the page, click on the Forgot your password?
link. On the password retrieval page, you may enter your
e-mail address, and then click Get Password. We
will send your password to the e-mail address we have on
file for your account.
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To become a registered member of this site, click
Register on the menu bar and enter your Contact and
Sign In information. Then click Create Account.
There is no cost to become a registered member. Please
note: For security purposes, your password must
consist of 7-32 characters and must include at least one
numeral and one letter.
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No. You can browse our store and purchase items without
registering. Once you have added a product to your cart
and clicked the Checkout button, you can elect to
register or continue shopping as a guest without
registering.
The benefits of registering are that we can make your
shopping experience easier by keeping track of billing and
contact information in a fully-secured environment
protected by SSL technology. Added benefits include a
member profile page and the ability to view your account
history with us.
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To add an item to your shopping cart, on the Product page
enter the quantity you wish to purchase in the quantity
field and then click Add to Cart.
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To remove a single item from your shopping cart, select
the checkbox under Remove, next to the item you
wish to remove, and then click the Update button.
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To remove all of the items currently in your shopping
cart, click the Clear Cart button.
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Please click Contact Us on the menu bar to learn
how to reach us regarding any questions or issues you may
have. Feel free to contact us, or fill out the Contact
Request form and we will contact you.
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YES! Your credit card information is protected with a
secure SSL Certificate that encrypts all of your
transactions through our site with industry-standard
secure sockets layer (SSL) technology. If the online store
accepts credit cards; rest assured that both your credit
card information and personal information are protected.
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To update your contact information you must first sign in.
Click My Account on the menu bar to access your
account information. Select Address Book from the
My Account menu and then select the Contact Name of the
account for which you wish to update the contact
information. Make your changes and then click Update
Contact.
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To update your e-mail address and password you must first
sign in. Click My Account on the menu bar to access
your account information and then select Change Email
address/Password from the My Account menu. You may
update your e-mail address, first and last name, and
change your password, then click Update Sign In.
Please note: For security purposes, your password must
consist of 7-32 characters and must include at least one
numeral and one letter.
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To view your order history you must first sign in. Click
My Account on the menu bar to access your account
information. Select View Order History from the My
Account menu and then select the order number for the
order you wish to view.
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You can include special instructions for orders during
checkout. In your shopping cart, click Checkout (if
you haven't already, sign in or continue as a guest). On
the Shipping Method & Instructions page, type
your special instructions or comments in the Special
Instructions text box. The store owner will receive
these instructions along with the order. Click Submit
to continue with the checkout process.
If your order consists entirely of downloadable
products, the Shipping Method & Instructions page
will not display, as the products will not be shipped but
downloaded.
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